Management strategies to cope with COVID-19 pandemic
Keywords:
pandemic, organization, hospital management, COVID-19.Abstract
Infectious diseases can become pandemics and constitute health emergencies. They destabilize health systems and the economic, political, social and environmental life of a country. In a pandemic situation, there is a progressive increase in the demand for care, which responds to the epidemic curve and requires health systems to reorganize their resources in terms of patient care. This paper presents the main management strategies adopted at the Central Military Hospital "Dr. Luis Díaz Soto" in the preparation of the institution to face COVID-19. Once the task was clarified, the institution defined its mission, vision, general objectives and quality policy for medical assistance in this health situation. Three fundamental activities were carried out: the creation of a central command post, the definition of the areas classified as red zones and the reorganization of healthcare activities, which included the elements of biosafety assurance. The hospital indicators used to analyze the results of care activities on a monthly basis included the occupancy rate, average length of stay, case fatality, and gross and net mortality. The management strategy allowed the organization of the institution to face the pandemic.Downloads
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