Survey on the outcome of self-assessment of laboratory quality at medical facilities from 2019 to 2024
Keywords:
laboratories, quality assurance, health care, quality improvement, self-assessmentAbstract
Introduction: Clinical laboratory quality underpins accurate diagnosis and effective treatment. In Vietnam, self-assessment tools support continuous quality improvement.
Objective: To evaluate laboratory quality self-assessment results (2019–2024) and identify influencing factors.
Methods: A cross-sectional study. Laboratories in the Central Coast, Central Highlands, and Southeast regions were included. ANOVA, Chi-square assessed score differences by year, region, facility type, and administrative level.
Results: 502 laboratories were evaluated, average quality score increase from 208.36 (2019) to 219.76 (2024). The proportion of laboratories not getting one Star criteria decreased from 56.8% (2021) to 35.1% (2024), while those not getting 3 Star criteria were below 25% in each year. Process control consistently scored highest, while information management, purchasing & inventory, continuous improvement, and client management all markedly increased their scores. Laboratories in the Southeast, private units, hospitals, and central-level institutions had higher scores, p < 0.05.
Conclusions: Rising quality scores reflect ongoing laboratory efforts aligned with national quality improvement trends. Regional, facility-type, and administrative disparities highlight the need for context-specific supports.
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Copyright (c) 2025 Phuong Nguyen Thi Be, Thi Hue Van, Thuy Nguyen Thi, Xuan Bui Thi Le, Vien Nguyen Tien, Huynh Nguyen Tien, Cuong Le Phu, Tram Duong Bich, Tri Phan Trong

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