Intregative review of work-related Burnout in healthcare personnel
Keywords:
health personnel; patient safety; professional burnoutAbstract
Introduction: The COVID-19 pandemic increased work-related burnout among healthcare personnel, manifested as emotional exhaustion, depersonalization, and reduced personal accomplishment. This phenomenon affects both the physical and psychological health of professionals and has repercussions on the quality and safety of care.
Objective: To analyze the factors associated with work-related burnout in healthcare personnel as well as their impact on quality of care.
Methods: A systematic review was conducted following the PRISMA 2020 guidelines. PubMed, Semantic Scholar, and Google Scholar were searched for articles published in English and Spanish between 2020 and 2025. Cross-sectional studies assessing work-related burnout in healthcare personnel were included. From 28,443 initial records, 13 articles were retained for the final analysis.
Results: High levels of work-related burnout were observed international scale, with greater impact among medical residents, nursing staff, women, and young adults. Emotional exhaustion and depersonalization were the most affected dimensions. Risk factors included work overload, employment in critical care areas, insufficient staffing, and low professional recognition; all of which negatively affect patient quality and safety. Protective factors identified were work experience, family support, job satisfaction, and professional recognition.
Conclusions: Work-related burnout among healthcare personnel is a global problem that compromises patient safety. Since most studies were cross-sectional, longitudinal research in Latin America and Mexico is recommended to design preventive and organizational strategies that strengthen professional well-being and enhance quality of care.
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Copyright (c) 2026 Miguel Basurto Mata, Sofia Cheverria Rivera, María Guadalupe Interial-Guzmán, María Guadalupe Moreno-Monsiváis
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