Quality of work life and engagement in the nursing staff
Keywords:
quality of life, nurses, work engagement, working conditions, hospitals.Abstract
Introduction: The quality of working life is a dynamic process that favors human development and the well-being of workers, whose perception can determine the commitment to their organization.Objective: To determine the relationship between the quality of working life and the engagement in the nursing staff of a public hospital.
Methods: Cross-sectional study carried out in a sample of 43 nurses from an emergency department, who answered the questionnaire of quality of working life in public hospitals and the Utrecht scale of commitment at work. Frequencies and percentage, means and standard deviation were estimated. The Spearman correlation test was used.
Results: Nurses presented a good level of commitment at work (4.70 ± 0.99), dedication was the best valued dimension, followed by vigor (4.74 ± 0.85) and absorption (4.59 ± 1.35). The mean quality of working life was high (2.18 ± 0.34). The well-being achieved through work was the dimension best valued. Work engagement and quality of working life had a significant relationship (rho= 0.875; p≤ 0.001).
Conclusions: The quality of working life in the nursing staff had a direct and high relationship with engagement.
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References
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18. Kim H, Seo K. Impact of Job Engagement on the Quality of Nursing Services: The Effect of Person-Centered Nursing in South Korean Nurses. Healthcare (Basel). 2021; 9(7):826. DOI: 10.3390/healthcare9070826
19. Sun B, Fu L, Yan C, Wang Y, Fan L. Quality of work life and work engagement among nurses with standardised training: The mediating role of burnout and career identity. Nurse Educ Pract. 2022; 58:103276. DOI: 10.1016/j.nepr.2021.103276
20. Slåtten T, Lien G, Mutonyi BR. Precursors and outcomes of work engagement among nursing professionals-a cross-sectional study. BMC Health Serv Res. 2022; 22(1):21. DOI: 10.1186/s12913-021-07405-0
2. Inga-Berrospi F, Arosquipa C. Avances en el desarrollo de los recursos humanos en salud en el Perú y su importancia en la calidad de atención. Rev Peru Med Exp Salud Pública. 2019; 36(2):312-318. DOI: 10.17843/rpmesp.2019.362.4493
3. Artaza O, Santacruz J, Girard J, Alvarez D, Barría S, Tetelboin C, et al. Formación de recursos humanos para la salud universal: acciones estratégicas desde las instituciones académicas. Rev Panam Salud Publica. 2020; 44:e83. DOI: 10.26633/RPSP.2020.83
4. Antonietti L, Ortiz Z, Esandi ME, Duré I, Cho M. Condiciones y medio ambiente de trabajo en salud: modelo conceptual para áreas remotas y rurales. Rev Panam Salud Pública. 2020; 44:e111. DOI: 10.26633/RPSP.2020.111
5. Chiavenato I. Gestión del talento humano. Tercera Edición. México: McGraw Hill; 2009.
6. García M, Forero C. Calidad de vida laboral y la disposición al cambio organizacional en funcionarios de empresas de la ciudad de Bogotá - Colombia. Acta Colomb Psicol. 2016; 19(1):79-90. DOI: 10.14718/ACP.2016.19.1.5
7. Yongxing G, Hongfei D, Baoguo X, Lei M. Work engagement and job performance: the moderating role of perceived organizational support. An de Psicol. 2017; 33(3):708-13. DOI: 10.6018/analesps.33.3.238571
8. Toscano-deCairo CA, Vesga-Rodríguez JJ, Avendaño-Prieto BL. Quality of life at work and its relationship with engagement. Acta Colomb Psicol. 2020; 23(1):128-137. DOI: 10.14718/ACP.2020.23.1.7
9. Schaufeli W, Bakker A. Utrecht Work Engagement Scale Preliminary Manual. Utrecht: Occupational Health Psychology Unit, Utrecht University; 2004. [acceso: 06/03/2022]. Disponible en: https://www.wilmarschaufeli.nl/publications/Schaufeli/Test%20Manuals/Test_manual_UWES_English.pdf
10. Al-Haroon HI, Al-Qahtani MF. Assessment of Organizational Commitment Among Nurses in a Major Public Hospital in Saudi Arabia. J Multidiscip Healthc. 2020; 13:519-526. DOI: 10.2147/JMDH.S256856
11. Agurto KP, Mogollón FS, Castillo LB. El papel del engagement ocupacional como alternativa para mejorar la satisfacción laboral de los colaboradores. Revista Universidad y Sociedad. 2020 [acceso: 10/03/2022]; 12(4):112-19. Disponible en: http://scielo.sld.cu/pdf/rus/v12n4/2218-3620-rus-12-04-112.pdf
12. Hernández-Vicente IA, Lumbreras-Guzmán M, Méndez-Hernández P, Rojas-Lima E, Cervantes-Rodríguez M, Juárez-Flores CA. Validación de una escala para medir la calidad de vida laboral en hospitales públicos de Tlaxcala. Salud Pública Mex. 2017; 59:183-192. DOI: 10.21149/7758
13. Al-Maskari MA, Dupo JU, Al-Sulaimi NK. Quality of Work Life Among Nurses: A case study from Ad Dakhiliyah Governorate, Oman. Sultan Qaboos Univ Med J. 2020; 20(4):e304-e311. DOI: 10.18295/squmj.2020.20.04.005
14. dos Santos E, Vieira da Silva EK, de Albuquerque L, Nogueira W, Nogueira L. Calidad de vida en el trabajo de enfermeros de instituciones hospitalarias de la red pública. Enferm Glob. 2021; 20(3):461-501. DOI: 10.6018/eglobal.456911
15. Raeissi P, Rajabi MR, Ahmadizadeh E, Rajabkhah K, Kakemam E. Quality of work life and factors associated with it among nurses in public hospitals, Iran. J Egypt Public Health Assoc. 2019; 94(1):25. DOI: 10.1186/s42506-019-0029-2
16. Aboshaiqah AE, Hamadi HY, Salem OA, Zakari NM. The work engagement of nurses in multiple hospital sectors in Saudi Arabia: a comparative study. J Nurs Manag. 2016; 24(4):540-8. DOI: 10.1111/jonm.12356
17. Marti F, Giannarelli D, Mitello L, Fabriani L, Latina R, Mauro L. Correlation between Work Engagement and Burnout among Registered Nurses: an Italian hospital survey. Prof Inferm. 2019; 72(1):42-49. DOI: 10.7429/pi.2019.72042
18. Kim H, Seo K. Impact of Job Engagement on the Quality of Nursing Services: The Effect of Person-Centered Nursing in South Korean Nurses. Healthcare (Basel). 2021; 9(7):826. DOI: 10.3390/healthcare9070826
19. Sun B, Fu L, Yan C, Wang Y, Fan L. Quality of work life and work engagement among nurses with standardised training: The mediating role of burnout and career identity. Nurse Educ Pract. 2022; 58:103276. DOI: 10.1016/j.nepr.2021.103276
20. Slåtten T, Lien G, Mutonyi BR. Precursors and outcomes of work engagement among nursing professionals-a cross-sectional study. BMC Health Serv Res. 2022; 22(1):21. DOI: 10.1186/s12913-021-07405-0
Published
2023-01-01
How to Cite
1.
Cerda-Sanchez M, Fernandez-Giusti A, Barja-Ore J, Silva Ramos J, González Blanco M. Quality of work life and engagement in the nursing staff. Rev Cubana Med Milit [Internet]. 2023 Jan. 1 [cited 2025 Jul. 2];52(1):e02302212. Available from: https://revmedmilitar.sld.cu/index.php/mil/article/view/2212
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